Privacy Policy

Salonovation, Inc. 63 E Main St, Lititz, PA 17543 (717) 723-9441 Effective Date: August 7, 2026

Salonovation, Inc. (“Salonovation,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit salonovationpa.com (the “Site”), use our online booking and shop tools, contact us, or sign up to receive text messages from us.

By using the Site or providing us with your information, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Information you give us directly

• Name, email address, and phone number when you submit our contact form
• Appointment details when you book online or by phone
• Billing and shipping information when you purchase gift cards or products through our online shop
• Any comments or messages you send us

Information collected automatically

• Usage data such as pages visited, time on site, and referring pages, collected through Google Analytics and similar tools
• Device and browser information (IP address, browser type, operating system)
• Cookies and similar tracking technologies (see “Cookies” below)

Information from third-party services Our Site links out to and embeds tools operated by other companies, including our booking and gift card provider (Phorest), our online shop (mysalon2me), and our social media pages (Facebook and Instagram). When you interact with these tools, information you provide is also subject to that provider’s own privacy policy.

How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments
• Process purchases and gift card orders
• Respond to inquiries and customer service requests
• Send appointment confirmations, reminders, and requested updates, including by text message (see SMS Terms below)
• Improve our Site, services, and marketing
• Comply with legal obligations

Cookies and Analytics

We use cookies and similar technologies, including Google Analytics, to understand how visitors use our Site. You can control cookies through your browser settings; disabling cookies may affect some Site features.

SMS / Text Messaging Terms

If you provide your mobile phone number and opt in (for example, through our booking system, contact form, or in person), you consent to receive text messages from Salonovation, such as appointment confirmations, reminders, rescheduling notices, and occasional promotional offers.

• Consent: By opting in, you agree to receive recurring text messages from Salonovation at the mobile number provided. Consent to receive texts is not a condition of purchasing any goods or services.
• Message Frequency: Message frequency varies, and may include recurring messages such as appointment reminders and occasional promotional messages.
• Message and Data Rates: Message and data rates may apply, depending on your mobile carrier and plan.
• Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent unless you opt back in.
• Help: Reply HELP to any message for assistance, or contact us directly at (717) 723-9441.
• No Third-Party Marketing Use: We do not sell, rent, or share your mobile phone number or other personal information with third parties for their own marketing purposes. Your information may be shared with service providers (such as our texting/booking platform) solely to deliver the messages and services you’ve requested.
• Supported Carriers: Carriers are not liable for delayed or undelivered messages.

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site and run our business (booking and scheduling platforms, payment processors, our online shop provider, text messaging/SMS platforms, hosting and analytics providers), solely to perform services on our behalf
• Legal and safety purposes, if required by law, subpoena, or to protect the rights, property, or safety of Salonovation, our clients, or others
• Business transfers, if Salonovation is involved in a merger, acquisition, or sale of assets

We do not share your personal information with third parties for their own independent marketing purposes.

Data Retention

We retain personal information for as long as needed to provide our services, maintain business and appointment records, and comply with legal, tax, and accounting requirements.

Your Choices

• Text messages: Reply STOP to opt out at any time, as described above.
• Email: You may unsubscribe from marketing emails using the link included in those emails.
• Access/Correction: You may contact us at the phone number or address above to ask about, update, or request deletion of the personal information we hold about you.

Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the latest revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Salonovation, Inc. 63 E Main St, Lititz, PA 17543 (717) 723-9441